MMP wins Best in Postcode Award for Customer Service

MMP has been recognised for delivering outstanding customer service to its clients by winning a Best in Postcode Award from The ESTAS - the biggest customer award scheme in the UK residential property industry.

The awards are powered by customer reviews submitted directly to the ESTAS review website which highlights estate agents providing excellent customer service. ESTAS customer reviews are completed at the end of the moving experience and are verified by the ESTAS team providing highly valuable feedback on the service provided.  ESTAS tracks service ratings over a 12-month period, providing a highly trustworthy measure of the service delivered to customers.  

As a Postcode winner MMP has also been shortlisted to win a prestigious trophy at the ESTAS Awards which take place on 16^th October. The biggest awards in property will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.

Spencer said “Since we launched our Postcode Awards back in 2023 we’ve seen a huge demand from estate agents who want to be recognised for the hard work they do in their local area. Winning a Postcode Award is a fantastic achievement as it’s based purely on client reviews at the end of the customer journey which is the best time to measure how good your estate agent has been. Winning agents can proudly claim to be delivering the best service in their postcode.”

Bryan Jarman, Partner at MMP commented

“We are very proud to be awarded a Best in Postcode Award and to be shortlisted for the awards in October. We take our levels of customer service very seriously, always trying to go above and beyond for our clients.  This award recognises the hard work and commitment of the MMP teams across our region.